Why did my card decline?
David
Last Update 3 tahun yang lalu
A general decline on your card can come from a number of things, like an expired card, insufficient funds or your bank preventing a charge until you verify you intended to make the transaction yourself.
Here are some steps you can take before calling your bank:
- Double-check you're using the billing address your bank has on file
- Log out, clear your browser cache and try entering your card information again
If you're still not able to check out, please try calling your bank and let them know to allow the transaction from Insurance Agent Central, LLC to go through. (They may be preventing the transaction since your card isn't present when you're checking out.)
If your bank says the charge should be going through, please contact us via the form in the Help Center.
We'd be happy to look into this further!